Payment & Shipping
Payment & Shipping
Worldwide Shipping & Delivery Information.
We proudly offer worldwide shipping to ensure our shoe care products reach customers around the globe. All orders are carefully processed and prepared for shipment within up to two business days after payment confirmation.
Order Processing and Dispatch.
Once your order is processed, it ships promptly from our warehouse. Processing typically takes no longer than two business days. During peak periods, slight delays may occur; however, we always aim to dispatch orders as quickly as possible.
Estimated Delivery Times.
Delivery times may vary depending on your location. In most cases, international delivery can take up to three weeks. Customs procedures, local postal services, and destination distance may affect transit times.
Tracked Shipping Options.
If you select tracked shipping, you will receive an email containing your tracking number once your order ships. Please check your spam or junk folder if you do not see the email. If the tracking information is missing, contact us and we will resend it promptly.
In the unlikely event that a tracked package is lost, you may choose between a full refund or a free reshipment. Your satisfaction and peace of mind are our priority.
Untracked Shipping Options.
For untracked shipping, you will still receive a tracking number. However, tracking will stop once the package leaves the U.S. border. Please note that lost-package claims are not accepted for untracked shipments, as delivery confirmation is unavailable.
Free Shipping.
We offer free worldwide shipping on all orders over $85. This offer applies automatically at checkout and does not require a promo code.
Countries Not Listed.
If your country does not appear in our shipping options, please contact us with your location details. We will do our best to provide you with the most competitive shipping rate available.
Shipping Within the United States.
We ship orders to all U.S. states and cities with reliable and efficient delivery options. Orders are processed and dispatched within up to two business days after payment confirmation.
Order Processing and Tracking.
Once your order ships, you will receive an email with your tracking number. If you do not see the email, please check your spam or junk folder. If it is still missing, contact us and we will resend the tracking details promptly.
Tracking allows you to follow your shipment until delivery, ensuring full visibility throughout the shipping process.
Shipping Methods and Restrictions.
All USPS First Class orders ship by air using USPS fast shipping services, ensuring timely delivery across the United States.
However, due to Transport of Dangerous Goods (TDG) regulations, any order containing aerosol products must ship by ground service only. These regulations ensure safe handling and transportation.
Aerosol products include, but are not limited to:
Color Stop Spray , Boot Stretcher Spray , Shoe Deodorizer Spray , Suede Protector Spray , Shoe Cleaner and Protector , Shoe Shine Spray , Oiled Leather Protector , Shoes Cleaning Foam , Disinfectant Spray , Waterproof Shoe Protector , Nano Technology Waterproof Spray , Spray Paint and Large Spray Paint
Shipping Costs.
For orders under $85, shipping costs vary depending on the customer’s delivery location and are calculated at checkout.
For added value, we offer free shipping on all U.S. orders over $85. This promotion applies automatically and does not require a coupon code.
Reliable Domestic Delivery.
Our U.S. shipping process prioritizes speed, safety, and transparency. Whether you are ordering shoe care essentials or specialty products, we ensure your items arrive securely and efficiently.
Secure and Transparent Payments.
We make paying for your order simple, secure, and fully transparent. All prices on our website are displayed in U.S. Dollars (USD). Importantly, all prices already include applicable taxes, so you will never encounter unexpected costs at checkout. There are no hidden fees, surcharges, or additional payment processing charges.
Accepted Payment Methods.
To accommodate different customer preferences, we offer three reliable online payment options:
Direct Bank Transfer (Interac e-Transfer)
Choose this option and receive a 10% discount on your order. Bank transfers provide a secure and cost-effective way to pay while saving on your total purchase. Payment instructions are provided during checkout.
PayPal
Pay quickly and safely using your PayPal account. This option allows you to complete your purchase without sharing your financial details, offering an additional layer of security and convenience.
Credit and Debit Cards
We accept all major credit cards, including Visa, MasterCard, American Express, JCB, and Discover. In addition, Interac Debit cards are supported. Card payments are processed through secure, encrypted gateways to protect your personal and financial information.
No Extra Charges — Guaranteed.
We do not charge any additional fees for using a specific payment method. Likewise, there are no added costs related to payment processing or shipping method selection. What you see at checkout is exactly what you pay.
Safe and Reliable Checkout.
Our payment system uses industry-standard security protocols to ensure every transaction remains protected. You can shop with confidence, knowing your payment details are handled with care and professionalism.
Website Security and Data Protection.
Your privacy and security are our top priorities. We protect our website using SSL (Secure Socket Layer) encryption, which represents one of the highest standards in online security. This technology safeguards every interaction between your browser and our servers.
SSL encryption creates a secure, encrypted connection that prevents unauthorized access to sensitive information. As a result, all data transmitted during your visit—such as personal details, login credentials, and payment information—remains fully protected.
How SSL Encryption Protects You.
When you browse or shop on our website, SSL encryption ensures that your data travels in a secure format. This process converts information into coded data that only authorized systems can read. Therefore, even if a third party attempts to intercept the data, it remains unreadable and unusable.
In addition, SSL authentication verifies that you are communicating directly with our legitimate servers. This reduces the risk of phishing, data manipulation, or fraudulent activity.
Safe Shopping Experience.
Because of SSL protection, you can confidently:
Browse our website securely
Submit personal and payment information safely
Complete transactions without exposing sensitive data
You can easily recognize a secure connection by the padlock icon in your browser’s address bar and the “https” prefix in our website URL.
Our Commitment to Your Privacy.
We continuously maintain and monitor our security systems to meet modern e-commerce standards. By using encrypted communication at all times, we ensure that your information stays private and protected from third parties.
Shopping with us means choosing a secure, trustworthy, and privacy-focused online experience.
